MACROBUTTON NoMacro [Insert university title page here]MACROBUTTON NoMacro [Insert names of author (s )]FOOD SATISFACTION : A case study on littoral zone Macao express mailTABLE OF CONTENTSABSTRACT .4CHAPTER 1 instauration .5Statement of the Problem .9Purpose of the drive .9 look for Questions .10Significance of the teach .11Organizational surprise .11Employee Productivity .12Controlling health be .13Indirect Human Resource Costs .13Public Health organization Costs .14Quality of Life .15 p Overview of the .15CHAPTER 2 : REVIEW OF belles-lettres .16Employee Health Management .17Organizational Effectiveness .22 undercoat .22 positions of Organizational Effectiveness .24The Staff Canteen as maledict out Market .28Service merchandising .29The selling Mix .31 kindred Marketing .32Service Encounters .33Service Quality .36Lang eard and Eig resider s Servuction System archetype (1999 .37Bitner s Physical Evidence and the Servicescape (1992 .38The amount of Service Quality .39The SERVQUAL Model or the Gap outline Model (1998 .40Brady and Cronin s three-dimensional Service Quality Model (2001 .40Customer ictus .41Theories on Customer Satisfaction .43Consistency Theories .43Contrast Theories .45Comparison Level system 46Assimilation-Contrast Theory .46Attribution Theory .47 Overview .48Consumer /Customer reply .50Performance of Employees .52Attribution Impacts on Satisfaction and Disconfirmation Relationship .53METHOD .54Population .54Procedure .55Case Study Methods .55The Company at a lower attitude Study .56Quantitative Study .57Data Collection .57Data Analysis .58Qualitative Study .58Quantitative Study .58RESULTS .59Sands Macao curb .59The Company .59Staff Canteen .60Workforce and Budget .60Issues on patronage Performance .61Survey Results .62Employee satisfaction on the staff canteen .6 2After lunch effects .65Employees cognizance on! EHPA .67CONCLUSION .69Summary of Main Findings .69Implications for Future explore .70REFERENCES .71APPENDIXES .72 ABSTRACT TOC \h \z \c FigureThe main aim of this study is to identify what health values are comprehend to exist and be in-chief(postnominal) in Sands Macao Limited .
To do this the study aims to determine the amount of respondent information on the achievement of seven important organizational outcomes - potence , faculty , superior , productivity , innovation profitability and quality of take a shit lifeThis investigate established that the EHPA being used in Sands Macau Limited is a means of containing or simplification health costs and explored a wide range of employee health issues and practices . The explore may similarly provide more intensive investigations concerning EHPAsMoreover , the research provides empirical entropy for other researchers as fountainhead as information that may help non-academics and practitioners deal with EHPA issues on a daily basis . Examining the health values that lie beneath the functioning of organizations may help the worrys to assess the efficiency of health values within their operational contextFinally , the research also makes an important contribution to a developing employee health management info show . Developing a quality EHPA data base is vital to enhancing awareness of potential outcomes and effects and ultimately , exit assist practitioners make the business case for implementing EHPAs . such(prenominal) a data base...If you want to get a enough essay, order it on our website: OrderCustomPaper.com
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